WeChat App, a New Standalone Chat App for Brand-To-Customer Engagement

WeChat App, a new and easy-to-use instant messaging platform allowing businesses to provide scalable and responsive customer service to more than 400 million people worldwide who use WeChat Messenger.

Press release, Singapore (prnob) September 17, 2015 - According to a recent study, "consumers' growing preference for online chat provides companies an opportunity to enhance the customer journey and increase customer satisfaction, specifically on mobile devices. 72% of respondents reported they were very satisfied with their customer support experience when shopping online, but the level of satisfaction increases to 92% when live chat is used on a mobile device."

Wechatapp.com.sg addresses the needs of customers across their online journey and now unveils a new instant mobile platform for business called, "WeChat Official Account". Many marketers consider WeChat Marketing as a unique tool to engage the fans and customers of their brands. The unmatched social platform and tremendous marketing opportunities of WeChat are highly pursued. More companies are now developing distinctive profile on WeChat to enhance brand exposure.

While talking about the advanced features of WeChat App, the spokesperson added, "The application has been developed with a deep focus on providing maximum comfort to customers and businesses for seamless conversation. With its exciting features and unmatched simplicity, users will able to stay in touch with great ease."

WeChat's live chat solutions has been deployed across the world in many industries such as, manufacturing, travel and hospitality, education, retails, insurance, online shopping, industrial design to name a few.  "The Chat App is much more reliable and easy-to-use. Whether you want a hotel booking system, online market place or a better platform to inform your consumers about your brand and products while providing a high level of CRM, we have you covered everything!" reported the spokesperson from Wechatapp.com.sg.

The WeChat official account allows brand broadcast the message like twitter. Through a WeChat official account, a brand can post media content like text, photos, videos and audio messages to their WeChat official account followers. Individuals can follow the WeChat brand official accounts either by scanning a unique QR Code or by getting someone within their WeChat network of people to share the account.

While questioning the spokesperson about the process of setting a successful WeChat Official Account, the spokesperson added, "The process is fairly straight-forward. Currently there are two types of accounts available: subscription and service. Those two types are primarily characterized by different functionalities and methods of engagement with the audience. Our team is ready to assist you with any questions you may have. Contact our representatives today and get ready to interact with your online prospect customers."

About Wechatapp.com.sg,

WeChatApp.com.sg, the instant mobile app allows customers to follow and interact with their favorite brands via WeChat Official Account for Business Enterprise. Read more http://www.wechatapp.com.sg

Contact Details:

Name: Warren Teh

Address:
1 Rochor Canal Road #04-23, Singapore,
SG - 188504
Phone Number: 63385868

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