Iflexion Provides Maintenance and Support Services

Iflexion is a forward-looking web and mobile software engineering company that provides high-quality development services and delivers reliable maintenance and support. Iflexion currently offers such technical support services as software maintenance, OS and server migration, performance and availability monitoring, application improvement, as well as task and bug tracking systems deployment and customization.

When dealing with Internet products, there are three major maintenance and support challenges businesses can come across – business continuity, functionality, and expertise. Iflexion customer support specialists are educated and trained on an on-going basis to professionally address these aspects and provide for the needs of the client’s business.

As a software maintenance provider,Iflexion supports proactive approach to notify the client if the back-up is needed, avert hacker attacks, and forecast other technical hitches that can affect business. Iflexion maintenance and support engineers can also migrate the software to another operational system or server to improve performance results.

In addition, Iflexion also helps companies ensure efficient operation of their Internet products by developing and installing monitoring solutions to prevent failures. Furthermore, Iflexion support specialists revise applications, analyze their functionality and potential bugs, and come up with improvement plans to guarantee better performance of the web products.

Finally, Iflexion experts deploy and customize task and bug tracking systems to ensure prompt issue identification, processing, and reporting.

With flexion customer support, businesses can choose between 24/7 and 8/5 cooperation models. While the first customer support model ideally suits industry forerunners, businesses with mission critical systems, and international companies, the latter covers the needs of most businesses with regular 8-to-5 hours. Whichever option chosen, Iflexion suffices for customers’ IT support staffing needs.

Another advantage is that Iflexion maintenance and support staff not only handles requests and manages systems with engineering, software application and system configuration expertise, but also makes the communication enjoyable.

“If a company strives for high performance, its server and operational system are expected to be functioning fast and bug-free. Whenever its website goes down, the business is put at risk. However, it is not always possible or reasonable to have an in-house support staff. Our team is always there with its full-cycle customer support services to ensure the client’s online business thriving”, a company’s manager declares.

Contacts:

Iflexion United States (Head Office)

115 S Wild Basin Rd, Austin, TX, 78746