Delivering IT Excellence: Unveiling the Cutting-Edge IT Service Management Tools Market


IT Service Management Tools Market Segmented By Configuration Management, Performance Management, Network Management, Database Management Type with On-Premise, Cloud Deployment

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IT Service Management Tools Market 2023

The global IT Service Management Tools Market to poised to grow atrociously in the subsequent decade. Artificial Intelligence is expected to have an indelible impact on the day-to-day functionalities. It has already made a beeline to speech and image recognition, smartphone personal assistants, navigation apps, ride-sharing apps, and likewise. This would also help in generating greater employment opportunities. This would be the scene with ICT vertical in the forecast period.

As per the research report on the market for IT service management tools, the global market is estimated to reach a value of more than US$ 5 Bn by the end of the assessment year from a value of about US$ 2.6 Bn in 2017 and is projected to grow at a high CAGR of 9.3% during the period of forecast, 2017-2025.

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Understanding various facets of the global IT service management tools market, Persistence Market Research has come up with an analytical research publication titled “IT Service Management Tools Market: Global Industry Analysis (2012-2016) and Forecast (2017-2025)”. The comprehensive IT service management tools research report focuses on various developments, trends, restraints, opportunities, drivers and challenges impacting the growth of the global IT service management tools market. These factors vary in magnitude in different regions for which a detailed analyses is covered in this research report. Along with this, a detailed competition assessment and forecasts for a period of eight years, from 2017-2025, are elaborated with respect to each segment and sub-segment of the global IT service management tools market.

Key Players:

The report has profiled some of the Important players prevalent in the global like – ServiceNow, Inc., Atlassian, IBM, CA Technologies, BMC Software, Inc., Ivanti Software, ASG Software, Axios Systems, SAP and Cherwell Software. and more.

This report covers the sales volume, price, revenue, gross margin, manufacturers, suppliers, distributors, intermediaries, customers, historical growth and future perspectives in the IT Service Management Tools.

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Global IT Service Management Tools Market: Growth Influencing Aspects

Transition from traditional helpdesk to IT service management tools, transformation of IT service catalogue to enterprise service catalogue, increasing prominence of cloud services and several benefits associated with IT service management tools such as prediction and prevention of issues before their impact on end users, improvement in delivery of services, enhanced business processes and asset utilization, rise in delivery velocity as well as quality of new business services, enhanced integration and faster resolving of problems to increase quality of service and reduce costs are supporting the growth of the global IT service management tools market. Factors like lack of in-house expertise, longer turnaround times and security associated with cloud deployment are pulling the growth of the IT service management tools market.

Global IT Service Management Tools Market: Segmental Highlights

The global IT service management market is segmented by type, by deployment, by industry and by region.

  • By type, the configuration management segment is expected to showcase high potential in the years to follow. This segment is expected to lead the global market with respect to market value. It is estimated at more than US$ 700 Mn in 2017 and is expected to reach a valuation of more than US$ 1.4 Bn by the end of the period of assessment with a robust CAGR
  • In the deployment category, the cloud segment is expected to witness higher adoption in the future. This segment gained quick popularity owing to various benefits it offers. The cloud deployment segment is expected to grow at a high CAGR of 10.1% throughout the period of assessment. On the contrary, the on-premise segment is anticipated to lead the market with a high estimation as it is poised to reach about US$ 3 Bn by the end of 2025
  • By region, North America is expected to show higher attractiveness in the years to come. The IT service management tools market in North America is expected to soar at a robust rate to reach a high market value of about US$ 2 Bn by 2025 end. Asia Pacific region also shows high potential and the market in this region is projected to grow at a higher pace to register a CAGR of 10.0% throughout the period of forecast

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Key Questions Answered in the IT Service Management Tools Market Report

  •          How is the IT Service Management Tools Market expected to grow over the projected period?
  •          What direction is the IT Service Management Tools Market expected to take in terms of volume and value during the forecast period?
  •          What is the impact of macroeconomic factors on the IT Service Management Tools Market in future?
  •          What are the key market drivers in the IT Service Management Tools Market?
  •          What are significant opportunities and improvement areas for IT Service Management Tools Market manufacturers?
  •          What are the key developments and trends taking over the IT Service Management Tools Market?
  •          Which are the emerging countries that are expected to create significant growth opportunities in the IT Service Management Tools Market?

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Persistence Market Research is a U.S.-based full-service market intelligence firm specializing in syndicated research, custom research, and consulting services. Persistence Market Research boasts market research expertise across the Healthcare, Chemicals and Materials, Technology and Media, Energy and Mining, Food and Beverages, Semiconductors and Electronics, Consumer Goods, and Shipping and Transportation industries. The company draws from its multi-disciplinary capabilities and high-pedigree team of analysts to share data that precisely corresponds to clients’ business needs.

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About Persistence Market Research

Persistence Market Research is a U.S.-based full-service market intelligence firm specializing in syndicated research, custom research, and consulting services.

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Published in

Technology , Business

Published on

Jun 14, 2023

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