Chatbot Market Size is expected to grow to USD 173.90 billion by 2028


“The Chatbot Market Size, Share, Growth & SWOT Analysis of key Players - IBM (US), Microsoft (US), Google (US), AWS (US), Nuance (US), Oracle (US), Creative Virtual (UK)”

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Chatbot Market Overview:

The research provides a current assessment of the current market condition, as well as the most recent trends and drivers, as well as the overall market environment. On a worldwide and regional basis, the study provides estimates and insights for the Chatbot Market. The research includes historical data as well as a revenue forecast. The study examines market drivers and restraints, as well as their impact on demand, during the projection period. The study also considers the market's global opportunities.

The study provides a competitive landscape and an analysis of Porter's Five Forces model for the industry to give market players a thorough insight of the Chatbot market. A market attractiveness analysis is included in the report, which compares market size, growth rate, and overall attractiveness across technology, function, and end-user categories.

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Major Key Players Included are:

  • IBM (US)
  • Microsoft (US)
  • Google (US)
  • AWS (US)
  • Nuance (US)
  • Oracle (US)
  • Creative Virtual (UK)
  • Artificial Solutions (Spain)
  • ai (US)
  • Inbenta (US)
  • [24]7.AI (US)
  • Aivo (Argentina)
  • ServiceNow (US)
  • Conversica (US)
  • Personetics (US)

Market Segmentation

The study segments the Chatbot market by application, end-user, and geography to provide a comprehensive view of the industry. All of the segments have been examined in light of current and prospective market trends. The study's conclusion introduces the general scope of the global market, as well as the feasibility of investments in various market segments, as well as a descriptive passage that highlights the feasibility of new projects that could succeed in the global market in the near future.

Segmentation and Sub-Segmentation included are:

By component:

  • Solutions
    • Software
    • Platform
  • Services
    • Managed Services
    • Professional Services
      • Consulting
      • System Integration and Implementation
      • Support and Maintenance

By type:

  • Rule Based
  • AI Based

By deployment mode:

  • On-premises
  • Cloud

By channel integration:

  • Websites
  • Contact Centers
  • Social Media
  • Mobile Applications

By organization size:

  • Large Enterprises
  • Small and Medium-sized Enterprises (SMEs)

By business function:

  • Information Technology Service Management
  • Human Resources
  • Sales and Marketing
  • Finance

By application:

  • Customer Service
  • Personal Assistant
  • Branding and Advertisement
  • Customer Engagement and Retention
  • Data Privacy and Compliance
  • Employee Engagement and On Boarding
  • Payment Processing
  • Others (Churn Analysis, Campaign Management, News Delivery, and Data Aggregation).

By vertical:

  • BFSI
  • IT and Telecom
  • Retail and Ecommerce
  • Healthcare and Life Sciences
  • Transportation and Logistics
  • Government
  • Travel and Hospitality
  • Media and Entertainment
  • Others (Education, Energy and Utilities, and Manufacturing)

Russia-Ukraine War Impact Analysis

The influence of the Russia-Ukraine war on global and domestic markets is also discussed in the Chatbot market study. The report is a valuable source of guidance and information for businesses and consumers interested in the industry. It contains vital information as well as the current state of the markets of the main manufacturers.

Competitive Outlook

The study examines market share in order to have a deeper understanding of the industry's leading players. The Chatbot market report covers acquisitions and mergers, new technology launches, agreements, partnerships, collaborations and joint ventures, research and development, technology, and geographic expansion of significant market participants on a global and regional level. In addition, the study looks at price patterns and the product portfolios of significant companies by region. The analysis includes current company profiles, gross margins, selling price, sales income, sales volume, product specs with photographs, and contact information for each of the market's major competitors.

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Key Highlights of the Chatbot Market Research

  • Our strategic insights are focused on providing dependable and practical solutions to our clients' needs.
  • A more complete picture of anticipated breakthroughs, R&D projects, and product introductions on the market.
  • An in-depth look at the market strategies of the industry's top players, as well as their geographic and commercial areas.
  • An abundance of information on new items, underdeveloped locations, current developments, and market investments.

Table of Contents – Major Key Points

  1. Introduction
  2. Research Methodology
  3. Market Dynamics
  4. Impact Analysis
  5. Value Chain Analysis
  6. Porter’s 5 Forces Model
  7. PEST Analysis
  8. Global Chatbot Market Segmentation, By Component Type
  9. Global Chatbot Market Segmentation, By Type
  10. Global Chatbot Market Segmentation, By Deployment Mode
  11. Global Chatbot Market Segmentation, By Channel Integration
  12. Global Chatbot Market Segmentation, By Organization Size
  13. Global Chatbot Market Segmentation, By Application
  14. Global Chatbot Market Segmentation, By Verticals
  15. Regional Analysis
  16. Company Profiles
  17. Competitive Landscape
  18. Conclusion

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Contact Us:

Akash Anand

Head of Business Development & Strategy

info@snsinsider.com

Ph: +1-415-230-0044 (US)

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Published in

Technology , Technology

Published on

Jan 10, 2023

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